Privacy Policy
Pyramid Rush
Last updated: 14/03/2026
Pyramid Rush ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, sign up for our email list, or contact us.
By using this website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect several types of information from and about users of our website.
Information You Provide to Us
When you interact with the website, you may voluntarily provide:
Contact Information
Name
Email address
Order Information
Shipping address
Billing address
Order details
Communication Information
Information submitted through feedback forms
Email correspondence with us
Information Collected Automatically
When you visit the website, certain technical information may be collected automatically, including:
IP address
Browser type
Device information
Pages visited
Time and date of access
Referring website
This information helps us analyse website usage and improve the user experience.
2. How We Use Your Information
We may use personal information to:
Process and fulfil product orders
Deliver purchased products
Communicate with customers about orders or enquiries
Send updates, newsletters, or promotional communications (if you subscribe)
Improve the functionality and performance of the website
Maintain website security and prevent fraud
3. Payment Processing
Payments on our website are processed through PayPal, a third-party payment provider.
When you make a purchase:
Your payment details are processed directly by PayPal
We do not store or have access to full payment card details
PayPal processes information according to its own privacy policy. You can review PayPal's privacy policy here:
https://www.paypal.com/privacy
4. Email List and Marketing
If you subscribe to our email list, we may collect:
Name
Email address
We may use this information to send:
Product announcements
Updates about Pyramid Rush
Promotional offers
Community updates
You may unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.
5. Feedback Forms
If you submit feedback through our website, we may collect:
Name
Email address
Message content
This information is used solely to respond to enquiries or improve our products and services.
6. Shipping and Order Fulfilment
To deliver products, we collect the information required to process orders, including:
Customer name
Shipping address
Contact email
This information may be shared with shipping providers or fulfilment partners for the purpose of delivering your order.
7. Sharing Personal Information
We do not sell, rent, or trade personal information.
We may share information with trusted third-party providers where necessary, including:
Payment processors (PayPal)
Shipping carriers
Email marketing platforms
Website hosting providers
These service providers are required to handle personal data securely and only for the purposes necessary to provide their services.
8. Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.
Measures may include:
Secure hosting environments
Restricted access to personal data
Use of trusted third-party service providers
However, no internet transmission is completely secure and we cannot guarantee absolute security.
9. Data Retention
We retain personal information only as long as necessary to:
Fulfil orders
Provide customer support
Maintain business records
Comply with legal obligations
When personal information is no longer required, we take reasonable steps to delete or anonymise it.
10. Your Rights
Depending on your location, you may have the right to:
Request access to personal information we hold
Request correction of inaccurate information
Request deletion of personal information
Withdraw consent to marketing communications
Requests can be made by contacting us using the details below.
11. Cookies
Our website may use cookies or similar technologies to improve functionality and analyse website usage.
More information is available in our Cookie Policy.
12. International Visitors
If you access our website from outside Australia, your information may be transferred to and processed in Australia where our systems and service providers operate.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised date.
14. Contact
If you have any questions about this Privacy Policy, please contact:
Email: brothersbreuninger@protonmail.com
Business: Pyramid Rush
Terms & Conditions
Pyramid Rush
Last updated: 14/03/2026
These Terms and Conditions govern your use of the Pyramid Rush website and the purchase of products through the site.
By accessing or using this website, you agree to these Terms.
1. Website Use
You agree to use this website only for lawful purposes and not to:
Interfere with website functionality
Attempt to gain unauthorised access to systems or data
Use the website for fraudulent purposes
We reserve the right to restrict or terminate access to the website where these Terms are violated.
2. Products
We sell the Pyramid Rush board game and related products.
We aim to ensure that product descriptions and images are accurate, but slight variations in colour, printing, or packaging may occur.
All products are subject to availability.
3. Orders
By placing an order, you confirm that:
The information you provide is accurate
You are authorised to use the selected payment method
We reserve the right to refuse or cancel orders at our discretion.
4. Pricing
All prices are listed in AUD and/or EUR unless stated otherwise.
Prices may change without notice.
International customers may be required to pay import taxes, duties, or VAT depending on their country.
5. Payment
Payments are processed via PayPal, a third-party payment processor.
We do not store your payment card details.
PayPal’s terms and policies apply to payment processing.
6. Shipping
Orders are shipped through third-party carriers.
Delivery times vary depending on location and shipping provider.
Once an order has been handed to the shipping carrier, Pyramid Rush is not responsible for shipping delays outside our control.
7. Returns and Refunds
Please refer to our Refund & Shipping Policy for full details regarding returns, replacements, and refunds.
Nothing in these Terms excludes rights under Australian Consumer Law.
8. Intellectual Property
All content on this website is owned by Pyramid Rush or its licensors, including:
Game design
Artwork
Logos
Text
Branding
You may not reproduce or distribute content without written permission.
9. Limitation of Liability
To the extent permitted by law, Pyramid Rush is not liable for indirect or consequential losses arising from use of the website or products.
Our liability for any claim relating to a purchase is limited to the amount paid for the product.
10. External Links
This website may contain links to external websites. We are not responsible for their content or policies.
11. Changes to Terms
We may update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by the laws of Australia.
Cookie Policy
Pyramid Rush
Last updated: 14/03/2026
This Cookie Policy explains how Pyramid Rush uses cookies and similar technologies on our website.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website.
They help websites remember preferences and analyse usage patterns.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly, including:
Secure browsing
Shopping functionality
Payment processing
Analytics Cookies
These cookies help us understand how visitors interact with the website, such as:
Pages visited
Time spent on pages
Traffic sources
This helps us improve the website.
Functional Cookies
These cookies allow the website to remember user preferences and improve the browsing experience.
3. Third-Party Cookies
Some cookies may be placed by third-party services used on the website, including:
PayPal (payment processing)
Website hosting providers
Email marketing platforms
These providers have their own privacy policies.
4. Managing Cookies
You can control cookies through your browser settings, including deleting or blocking them.
Please note that disabling cookies may affect website functionality.
Refund & Shipping Policy
Pyramid Rush
Last updated: 14/03/2026
1. Order Processing
Orders are typically processed within 1–3 business days after payment is received.
During periods of high demand or product launches, processing times may be longer.
2. Shipping
Orders are shipped from Australia.
Estimated delivery times:
- Australia: 3–10 business days
- International: 7–25 business days
Delivery times are estimates only.
Shipping delays may occur due to postal services, customs processing, or other factors beyond our control.
3. Customs and Import Duties
International customers may be required to pay customs duties, VAT, or import taxes when the shipment arrives in their country.
These charges are the responsibility of the customer.
4. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If incorrect details are provided:
Delivery delays may occur
Packages may be returned to us
Additional shipping fees may apply for reshipment
5. Lost or Delayed Packages
If your package has not arrived within the expected delivery timeframe, please contact us.
We will assist in investigating the shipment with the shipping carrier where possible.
6. Damaged or Defective Products
If a product arrives damaged or defective, please contact us within 14 days of receiving the order.
Please include:
Order number
Description of the issue
Photos of the damaged item
Where appropriate we may offer:
Replacement product
Refund
Store credit
7. Change of Mind
Returns for change of mind are generally not accepted.
Requests may be considered on a case-by-case basis if the product is unused and in original packaging. Return shipping costs are the responsibility of the customer.
8. Australian Consumer Law
Nothing in this policy excludes your rights under Australian Consumer Law.
You are entitled to a refund, replacement, or repair if a product:
Has a major fault
Is not of acceptable quality
Is not as described
9. Contact
For order support or refund enquiries, please contact:
Email: brothersbreuninger@protonmai.com
Business: Pyramid Rush
